Legacy contact centers operate on older technologies that cannot support newer channels, such as social media, mobile app chats, or videos. The cloud-based contact centers can aid companies in achieving these goals. Modern channels can be integrated by using communication application programming interfaces (APIs). Analytics-led insights can then be applied to deliver context-rich and personalized customer experiences. Moreover, as there is no centralized workplace, agents can operate remotely to offer round- the-clock customer care service. Cloud-based call centers are slowly substituting the on-premise call centers. According to the State of Customer Experience 2018, the migration of 39% contact centers in the United Kingdom to cloud with 57% of them chalking out an action plan to move to cloud-based call centers within the next three years, indicates the potential for the overall market. Furthermore, cloud-based infrastructure makes contact centers extremely scalable. They can be rapidly expanded to handle peaks during holiday seasons, which is considered as a crucial stage for a majority of retailers and scale back during other seasons. No additional investments are required toward infrastructure or management costs to manage the peak loads. This allows the companies to manage their budgets, technology usage, and employees, optimally.

Champagne is a sparkling wine produced from specific types of grapes with specific vineyard practices and is produced in the Champagne region in France. For the purpose of analysis, the global champagne market is segmented into price point, distribution channel, and region. The report includes the details about the price points, such as economy, mid-range, and luxury. In addition, the report covers the study of the champagne market, focusing on various distribution channels, including supermarket/hypermarket, specialty stores, on trade, and others. The report covers the revenue generated from the sales of champagne offered in regions such as North America (U.S., Canada, and Mexico), Europe (Germany, France, the UK, Italy, Belgium, and rest of Europe), Asia-Pacific (China, Japan, Australia, South Korea, and rest of Asia-Pacific), and LAMEA (Middle East, Latin America, and Africa).

Cataract is a condition wherein clouding of the lens occurs, which resulted in hampered vision. Cataract surgery is the removal of clouded natural lens, and involves implantation of artificial or intraocular lens. The medical devices, such as intraocular lens, phacoemulsification systems, forceps, and balanced salt solution among others, which aid in cataract surgical procedures known as cataract surgery devices. The market has experienced steady growth in the recent years, owing to high prevalence rate of cataract-related diseases.

Cable drum is an object, which is round in shape and carries different types of wires or cables such as optic fiber, electrical, and other wire products. Different materials used for cable drums include plastic, plywood, wood, and steel. Wooden drums are manufactured from resinous wood and carries heavy loads. This report on the global cable drum market presents a detailed analysis of the trends, future estimations, and thorough study of the market based on material, mechanism, and region. The market segmentation on the basis of material includes wood, plywood, plastic, and steel. By mechanism, it is segmented into manual and motorized. The report also includes highlighted regional trends, the regional coverage of this market includes North America, Europe, Asia-Pacific, and LAMEA. It further provides insights on drivers, restraints, and opportunities to understand the dynamics and potential of the cable drum market. Furthermore, the report provides information about the strategies adopted by the key amrket players to sustain the competition and increase their market share. The key players analyzed in this report include August Hildebrandt GmbH, Bryant Unlimited, Cable Equipements, Conductix-Wampfler, Coxreels, Hannay Reels, Meccanica Nicoletti s.r.l., Schill GmbH & Co. Kg., Schwabe GmbH, and Svensson group. The report includes the study of the cable drum market with respect to the growth prospects and restraints based on regional analysis. The study includes Porter’s five forces analysis of the industry to determine the impact of suppliers, competitors, new entrants, substitutes, and buyers on the market growth.

As a solution to congestion in cities, CO2 reduction, and healthier lifestyles, the governments of European Union, as well as various individual developed countries, such as the United States, are encouraging the use of bicycles by providing purchase subsidies or tax breaks. Additionally, governments are making subsidy schemes available to improve cycling infrastructure and promote cycling as a sustainable mobility solution. According to the World Economic Forum, bikes in Copenhagen, Denmark, outnumbered cars by more than five times, in 2018. This popularity of cycling is due to the increasing government investment toward cycling infrastructure across the city. For instance, in 2017, there were new green cycling routes of about 600 km and 3,500 new cycle parking stands established in Copenhagen. Such infrastructure investments propel the growth of the market studied. The rapidly progressing infrastructure spending is also taking the form of establishing e-bike recharge stations and increasing bicycle parking and hiring stations, especially near metro stations to ease multimodal transportation.

In the current scenario, buyers consider the vehicle’s interior as an important feature while purchasing a car, truck, or an SUV. Upholstery is an integral part of the interior. As vehicle interior is becoming more elaborate, with contrasting surfaces and textures used to bring in the decorative and functional effect, automotive makers are considering new materials for the upholstery, with enhanced environmental performance. Fabric coatings, such as Scotchgard, also observed significant growth, as customers work to preserve the upscale interiors that they purchase. In general, the peripheral industries to the automotive upholstery industry are also experiencing steady growth. As upholstery continues to evolve and capture the attention of automotive buyers, the materials and tools used to maintain that upholstery naturally experience an increasing demand.  Woven fabrics are used in dashboards, sun visors, seats and interior walls, and represent the fastest growing fabric type in the automotive upholstery market. Woven fabrics often consist of nylon, polyester, wool, or polypropylene, which have excellent performance characteristics. These materials are resistant to ultraviolet radiation and have reduced flammability, making them ideal for extreme environments sometimes found within vehicle interiors.

The global bakery processing equipment market is analyzed on the basis of its prospect and future growth rate. The report highlights numerous factors that influence the growth of the market. These include market forecast, drivers, restraints, opportunities, and role of different key players operating in the market. The report is analyzed by type, which includes ovens & proofers, mixers, sheeters & molders, and others. The report also segments market on the basis of application mainly bread, cakes & pastries cookies & biscuits, pizza crusts, and others. Furthermore, it includes the revenue generated from the sales of bakery processing equipment across North America, Europe, Asia-Pacific, and LAMEA

The electricity generation, transmission, distribution, and consumption processes, within the vast industrial landscape, are undergoing dramatic changes. On the production side of the business, the pressure is on the utility companies to include greener approaches to production and to improve efficiency at every stage of the process. However, on the consumption side of the business, governments are encouraging optimal energy usage and are providing incentives for the same, through various programs. With the advent of robust information and communication technologies, and new transmission and distribution (T&D) technologies, smart grids are enabling the mitigation of the imbalance between the demand and supply of energy, and are enhancing the utility’s ability to balance load, stabilize the grid, and improve resilience. Although the technological trend has drastically advanced within the sector, there is a lot more to be done to make the industry eco-friendly. Demand response encompasses several different strategies, by which the commercial electricity customers are incentivized to adjust in the short-term, when they use electricity in contrast to energy efficiency and energy conservation, which seek to reduce total electricity load. Demand flexibility can also help providers in some cases, to avoid or defer investments in central generation, transmission, distribution, and peaking power plants.

Enterprises are focusing more and more on adopting diverse technologies for their business operations, in a bid to reduce their overall costs and gain a competitive advantage over their rivals. Vendors of material handling solutions have gradually veered toward the modern approach of helping end-users focus on the space and time utility of their operations, by manufacturing flexible systems that can seamlessly integrate with other systems as a part of the overall material handling plan.  For instance, AS/RS have emerged as one of the most dynamic solutions in the field of material handling equipment and are mainly deployed in warehouses and distribution centers. Despite gaining initial traction in the manufacturing sector, other sectors such as food & beverage, life sciences, etc. have gradually realized the benefits of using AS/RS across various phases in the supply chain, ranging from mundane to complex tasks.

Aerospace materials are materials that are deployed for various aerospace purposes, as they offer enhanced properties such as high tensile strength, superior temperature tolerance, enhanced transparency, and hard surface. The aerospace manufacturers are shifting their preference toward materials such as advanced plastics, carbon or glass based fiber composites in the construction of aircraft parts such as airframes, windows, interiors, engine components, propulsion systems, mirrors, and ceilings, thereby replacing conventional metals. The aerospace materials market is segmented into type, application, type of aircraft, and region. On the basis of type, the market is categorized into composites, metals, and plastics. The composite segment is further divided into resins and fiber. The applications covered in the study include interior and exterior. Depending on type of aircraft, the market is segregated into commercial, military, rotorcraft, and space. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.