During the last few years, there have been an increasing number of malpractices by online operators regarding the misconduct of customers. In order to deal with this mishap and gain consumer trust and interest, various governing bodies and associations are legalizing gambling events. In March 2018, the Gambling Commission announced that some online operators were treating customers unfairly, by requesting additional identity information when the customers attempted to withdraw winnings. Around 15% of the complaints to its contact center were about licensees not allowing customers to withdraw funds until they submit certain forms of identification or personal credentials. The Swedish Gambling Authority is controlled by the Ministry of Finance, and its board is appointed by the Swedish government. The Swedish Gambling Authority has been given the task of ensuring the legality, safety, and reliability of the gambling market in the country.

金融科技主要指运用前沿科技成果（如：人工智能、区块链、大数据、云计算、物联网等）改造或

创新金融产品、经营模式、业务流程，以及推动金融发展提质增效的一类技术。

习近平主席在中央政治局第十八次集体学习时强调：把区块链作为核心技术自主创新重要突破口，加快推动区块链技术和产业创新发展。科技化产业升级的变革中，数据成为重要的生产资料，生产力在人工智能、大数据等技术的带动下将实现大幅提升，而生产关系的重塑与升级离不开区块链技术。