关键词：康复技术；医疗服务
摘 要：CAP reviews are one element of the OIGs efforts to ensure that our Nations veterans receive high quality VA health care services. The objective of the CAP review is to conduct recurring evaluations of selected health care facility operations, focusing on patient care administration and QM. The review covered facility operations for FY 2011 and FY 2012 through August 16, 2012, and was done in accordance with OIG standard operating procedures for CAP reviews. We also asked the facility to provide us with their current status on the recommendations we made in our previous CAP report (Combined Assessment Program Review of the VA Southern Oregon Rehabilitation Center and Clinics, White City, Oregon, Report No. 11-00032-213, July 7, 2011). Additionally, we surveyed employees regarding patient safety and quality of care at the facility. An electronic survey was made available to all facility employees, and 138 responded. We shared survey results with facility managers. In this report, we make recommendations for improvement. Recommendations pertain to issues that are significant enough to be monitored by the OIG until corrective actions are implemented.