The digitization of airports involves a network of sensors, physical devices, and machines integrated into everyday objects and connected to the Internet for effective data communications. It creates smart communication environments, for example, a smart airport. It also improves operational efficiency by enhancing the speed of communications in comparison to existing traditional infrastructure, thus augmenting

the business productivity in any industrial setup. Digitization focuses on improving process capabilities by enabling real-time business decisions with data storage and computing capacity at a basic sensor level.

PART 01: Executive summary ............................................ 6

PART 02: Scope of the report .......................................... 17

PART 03: Research Methodology..................................... 22

PART 04: Introduction ....................................................... 25

Key market highlights 25

PART 05: Market landscape .............................................. 27

Market overview 27

Market size and forecast 27

Five forces analysis 30

PART 06: Market segmentation by application ............... 31

Global airport digitization market by application 31

Global airport digitization market in passenger screening

and security 32

Global airport digitization market in baggage services 33

Global airport digitization market in passenger assistance

and retail 34

PART 07: Geographical segmentation ............................. 36

Global airport digitization market by region 36

Airport digitization market in the Americas 37

Airport digitization market in EMEA 38

Airport digitization market in APAC 39

PART 08: Decision framework .......................................... 42

PART 09: Drivers and challenges ..................................... 44

Market drivers 45

Impact of drivers on key customer segments 48

Market challenges 49

Impact of challenges on key customer segments 51

PART 10: Market trends .................................................... 52

Evolution of mobile-based applications 52

Hyper-personalization of connected devices 52

Adoption of beacon technology 54

PART 11: Digital makeover of global airports ................. 56

PART 12: Innovation landscape ....................................... 58

PART 13: Case studies ...................................................... 62

Bengaluru International Airport, India 62

Copenhagen Kastrup Airport (CPH), Denmark 64

Amsterdam Schiphol Airport, Netherlands 65

PART 14: Vendor landscape ............................................. 68

Competitive landscape 68

Cisco Systems 69

IBM 71

Microsoft 73

Siemens 74

SITA 76

Other prominent vendors 77

PART 15: Appendix ........................................................... 79

List of abbreviations 79

PART 16: Explore Technavio ............................................ 80