BPO is the process of subcontracting the functions of an organization such as human resource (HR), finance and accounting (F&A), customer relationship management (CRM), and supply chain management (SCM) to a third-party vendor that has expertise in the required domains. RPO is the partial outsourcing of HR functions to the recruitment-related outsourcing service provider. BPO is a strategic decision made by top executives of organizations in several industry verticals. RPO is also a strategic decision taken by the top-level executive of HR function or corporate. It is an effective strategy to build a high-performance organization. Client companies outsource recruitment processes for cost reduction and superior operational efficiency.

PART 01: Executive summary

PART 02: Scope of the report

Market overview

Countries covered

Top-vendor offerings

PART 03: Market research methodology

Research methodology

Economic indicators

PART 04: Introduction

Key market highlights

PART 05: Market landscape

Market overview

Market size and forecast

Five forces analysis

PART 06: Market segmentation by services

Global RPO market by services

PART 07: Market segmentation by end-user

Global RPO market by end-user

BFSI

Manufacturing

Energy

Services

Healthcare

Telecom

PART 08: Geographical segmentation

Global RPO market by geography

Americas

EMEA

APAC

PART 09: Market drivers

Increased usage of neo-sourcing

Emergence of nearshore outsourcing destinations

Moving up HR value chain and compliance

PART 10: Impact of drivers

PART 11: Market challenges

Concerns regarding security and quality of service

High attrition rate in BPO industry

Shortage of domain expertise

Changing labor laws and regulations

PART 12: Impact of drivers and challenges

PART 13: Market trends

Advent of artificial intelligence in recruitment

processes

Evolution of BPaaS

Increased adoption of recruitment analytics

Use of automation in BPO solutions

Rise of multi-country and centralized outsourcing

models

PART 14: Vendor landscape

Competitive scenario

PART 15: Key vendor profile

ADP

IBM

ManpowerGroup

Randstad Sourceright

Other prominent vendors

PART 16: Appendix

List of abbreviations

PART 17: Explore Technavio