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NetApp公司的自动支持分析

NetApp Autosupport Analysis
作者:Junwei Da 作者单位:Electrical Engineering and Computer Sciences University of California at Berkeley 加工时间:2013-11-20 信息来源:EECS 索取原文[20 页]
关键词:NetApp公司;自动支持分析;QA环境;大数据
摘 要:This project leverages the Autosupport data to gain insights into the production environment as well as the QA environment in terms of their relationships to each other. Using the K-Means algorithm and direct matching method, we have identified eight common customer configuration groups, top customer configurations not tested by any QA machines, and top QA machines not testing any customer configurations.
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