Several companies are renovating their strategies in line with new trends of appraisal performance process. Traditional performance reviews were focused on discussing what went wrong rather than identifying key issues and reviewing progress. New trends in performance management are looking to the future, and looking to find alternative strategies to tackle difficulties.Performance review feedback is becoming more and more crowdsourced, with opinions required from business partners, colleagues, customers or clients. Thus,an increasing number of companies are looking at other ways to evaluate their employees such as continuous feedback processes. For instance, in April 2016,TCS (Tata Consultancy Services), an IT services company based in India announced to move from the bell curve-based performance appraisal process to a system of continuous feedback process.In this report, Technavio covers the present scenario and prospects of the global performance appraisal and management software for 2016-2020. We have considered the revenues of large, small, and medium enterprises that provide the performance appraisal and management software across the globe.

PART 01: Executive summary 5

Key findings 5

PART 02: Scope of the report 6

Market overview 6

Top-vendor offerings 8

PART 03: Market research methodology 9

Research methodology 9

Economic indicators 10

PART 04: Introduction 11

Key market highlights 11

PART 05: Market landscape 13

Difference between performance appraisal and

performance management 16

PART 06: Performance appraisal process 17

Procedure of the performance appraisal 17

PART 07: Market developments 18

The future of performance management and reviews 18

Crowdsourced performance review 19

PART 08: Market size and forecast 20

Global performance appraisal and management software

market 20

PART 09: Geographical segmentation 22

Global performance appraisal and management software

market by geography 22

Performance appraisal and management software

market in Americas 24

Performance appraisal and management software

market in APAC 25

Performance appraisal and management software

market in EMEA 27

PART 10: Market drivers 29

Need for simplified performance appraisal process 29

Need for 360-degree feedback 29

Increased demand for SaaS-based appraisal and

management software 30

Growing need for cost-efficient solutions 30

PART 11: Impact of drivers 31

PART 12: Market challenges 32

Data security and privacy 32

Threat from open-source software 32

High implementation and maintenance costs 33

PART 13: Impact of drivers and challenges 34

PART 14: Market trends 35

Replacing traditional appraisal process with new

approach 35

In-the-moment feedback policy of colleagues and

managers 35

Proliferation of mobile devices in performance review 36

PART 15: Buying criteria 37

Buying criteria 37

PART 16: Five forces analysis 40

PART 17: Vendor landscape 41

Competitive landscape 41

Vendor rating 41

PART 18: Key vendor profiles 43

Oracle 43

Saba 43

SAP SuccessFactors 44

SumTotal Systems 45

Ultimate Software 45

Other prominent vendors 46

PART 19: Mergers and acquisitions 49

Key M&As by vendors 49

PART 20: Assumptions 50

Market assumptions 50

PART 21: Appendix 52

List of abbreviations 52

PART 22: Explore Technavio 53