关键词：电子信息；计算机；人机关系；诊断系统
摘 要：Chapter reviews the solutions used in diagnostic-advisory system, dedicated to the needs of the foundry industry. Multimedia techniques used in the system were selected to create a comprehensive capabilities of contact between user and computer system. The first part of the considerations apply to work in diagnostic mode, including identification of castings defects and determine the causes of their occurrence, the second part is a look at some of the features of the system implemented in a consultative mode, such as the integration of knowledge or technical and market expertise. Many illustrations was used to illustrate the various forms of contact with the user.