In the airline industry, ancillary revenue refers to the earnings generated from non-ticketing sources, like onboard retail, baggage fees, and other associated services provided to the passengers.

PART 01: Executive summary ................. 5

PART 02: Scope of the report ............... 15

PART 03: Research Methodology.......... 20

PART 04: Introduction . 23

Key market highlights 23

PART 05: Market landscape ................... 25

Market overview 25

Market size and forecast 26

Five forces analysis 28

PART 06: Market segmentation by service type ............. 29

Market segmentation by service types 29

Global airline ancillary services market for FFP miles

sales 30

Global onboard retail and other à la carte services

market 31

Global airline ancillary services market for baggage

fees 34

Global airline travel retail market 35

PART 07: Market segmentation by airline types ............. 37

Market overview 37

PART 08: Geographical segmentation .. 38

Geographical segmentation 38

Airline ancillary services market in Americas 39

Airline ancillary services market in EMEA 40

Airline ancillary services market in APAC 42

PART 09: Decision framework ............... 45

PART 10: Drivers and challenges .......... 47

Market drivers 48

Impact of drivers on key customer segments 52

Market challenges 53

Impact of challenges on key customer segments 56

PART 11: Market trends ......................... 57

Growing acceptance of BYOD 57

Collaboration between airlines and hospitality service

providers 58

Increasing demand for premium economy class 59

PART 12: Vendor landscape .................. 60

Competitive landscape 60

American Airlines Group (AAG) 61

Delta Air Lines 62

KLM Royal Dutch Airlines 64

Southwest Airlines 65

United Continental 65

Other prominent vendors 67

PART 13: Appendix...... 69

List of abbreviations 69

PART 14: Explore Technavio ................. 70

Table of con