This report covers the present scenario and growth prospects of the global VoIP services market for the period 2017-2021. The report considers the revenue generated by VoIP service providers and connectivity service providers for offering VoIP services suites. The report considers the revenue obtained from the sales, installation, and maintenance of VoIP systems used for enterprise applications. The report segments the market revenue based on call type (international long distance and domestic),configuration (phone-to-phone, PC-to-phone, and PC-to-PC) and end-users (corporates and individuals). The report also provides the revenue segmentation based on geographies. In addition, the report discusses the major drivers that influence the growth of the global VoIP services market. It also outlines the challenges faced by vendors and the market at large, as well as key emerging trends.

PART 01: Executive summary 5

PART 02: Scope of the report 17

Market overview 17

Top-vendor offerings 17

PART 03: Market research methodology 19

Research methodology 19

Economic indicators 19

PART 04: Introduction 20

Key market highlights 20

PART 05: Market landscape 21

Market overview 21

Market size and forecast 26

Five forces analysis 29

PART 06: Market segmentation by call type 30

Market size and forecast 30

PART 07: Market segmentation by configuration 33

Market size and forecast 33

PART 08: Market segmentation by end-user 37

Market size and forecast 37

PART 09: Geographical segmentation 40

Market size and forecast 40

PART 10: Market drivers 45

PART 11: Impact of drivers 49

PART 12: Market challenges 50

PART 13: Impact of drivers and challenges 53

PART 14: Market trends 54

PART 15: Vendor landscape 57

Competitive scenario 57

Key vendor profiles 57

Other prominent vendors 62

PART 16: Appendix 67

List of abbreviations 67

PART 17: Explore Technavio 68