UC is a system that integrates the real-time communication services,such as presence information,telephony instant messaging,videoconferencing,data sharing,and others,with non-real-time communication services.

01. Executive Summary

02. Scope of the Report

02.1 Market Overview

02.2 Product Offerings

03. Market Research Methodology

03.1 Market Research Process

03.2 Research Design 5

03.3 Research Methodology

04. List of Abbreviations

05. Introduction

06. Technical Overview

06.1 Introduction

06.2 Types of UC

06.3 Characteristics of UC

06.4 Global UC Market by Deployment

07. Market Landscape

07.1 Market Overview

07.2 Market Size and Forecast

07.3 Five Forces Analysis

08. Market Segmentation by Service

08.1 Global UCaaS Market

08.1.1 Market Size and Forecast

08.2 Global UCaaS Market Segmentation

08.2.1 Global Telephony UCaaS Market

08.2.2 Global Collaboration UCaaS Market

09. Geographical Segmentation

09.1 Global UC Market by Geographical Segmentation

09.2 Global UC Market in the EMEA Region

09.2.1 Market Size and Forecast

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

17.1 Competitive Scenario

17.2 Prominent Vendors in the Market

18. Key Vendor Analysis

18.1 Avaya Inc.

18.1.1 Business Overview

18.1.2 Business Segmentation

18.1.3 Key Information

18.1.4 SWOT Analysis

18.2 Alcatel-Lucent SA

18.2.1 Business Overview

18.2.2 Key Information

18.2.3 SWOT Analysis

18.3 Cisco Systems Inc.

18.3.1 Business Overview

18.3.2 Key Information

18.3.3 SWOT Analysis

18.4 Microsoft Corp

18.4.1 Business Overview

18.4.2 Key Information

18.4.3 SWOT Analysis

18.5 Siemens Enterprise Network

18.5.1 Business Overview

18.5.2 Key Information

18.5.3 SWOT Analysis

19. Other Reports in this Series