The banking business deals with large numbers of customers including mass market customers, affluent customers, and small business customers. The dealings between the banks and customers happen over various delivery channels, thereby creating significant vulnerabilities across banking systems. The vulnerabilities refer to the fraudulent practices employed by customers and hackers, inadequate internal guidelines, non-adherence by staff, and inadequacy in the technology systems supplied by vendors. The banks have developed sufficient safeguards to deal with operational risk events that are associated with traditional banking delivery channels.

Many top banks are refusing to provide basic loans to entrepreneurs and SMBs as can be observed from different markets like the UK. This is hindering the growth of the technological start-ups online financing platform. The banks are refusing to deal with small businesses that are into digital currencies, payments, P2P lending, and crowd funding. Therefore, we expect the innovative technological models to

increase the capital base available to small businesses and large corporates. This will help businesses to utilize the real-time underwriting technology that is provided by technological platforms, thereby helping businesses to restructure their risk

patterns. As a result, they will be able to provide several flexible lines of credit products to customers.

PART 01: Executive summary ............................................ 6

Highlights 6

PART 02: Scope of the report ............................................. 9

Market overview 9

Top-vendor offerings 11

PART 03: Market research methodology ......................... 12

Research methodology 12

Economic indicators 12

PART 04: Introduction ....................................................... 13

Key market highlights 13

PART 05: Market landscape .............................................. 18

Market overview 18

Market size and forecast 20

Five forces analysis 31

PART 06: Geographical segmentation ............................. 32

Geographical segmentation 32

Americas 33

EMEA 36

APAC 42

PART 07: Market drivers ................................................... 46

Exponential growth in data and portfolio risk solutions 46

Increased need to comply with regulatory

requirements 49

Greater efficiency and productivity 54

PART 08: Impact of drivers ............................................... 56

PART 09: Market challenges ............................................. 57

Lack of expertise in big data technology 57

Difficulty in validating the accuracy of the underlying

data 59

Increased security concerns and issues in integration 60

PART 10: Impact of drivers and challenges .................... 64

PART 11: Market trends .................................................... 65

Continuous increase in investments in big data

analytics 65

Emergence of social media as marketing and

collaboration medium 74

Integrated GRC platform 77

PART 12: Vendor landscape ............................................. 85

Competitive landscape 85

Other prominent vendors 91

PART 13: Key vendor analysis ......................................... 95

CMO Software 95

EMC 97

IBM 98

MetricStream 101

Nasdaq 104

PART 14: Appendix ......................................................... 106

List of abbreviations 106

PART 15: Explore Technavio .......................................... 110