关键词：电子信息；软件；测试流程；开发
摘 要：In this study, the components important for testing work and organizational test process are identified and analyzed. This work focuses on the testing activities in real-life software organizations, identifying the important test process components, observing testing work in practice, and analyzing how the organizational test process could be developed. Software professionals from 14 different software organizations were interviewed in several phases to collect data on organizational test process and testing-related factors. Moreover, additional data on organizational aspects were collected with a survey conducted on 31 organizations. These data were further analyzed with the Grounded Theory method to identify the important test process components, and to observe how real-life test organizations develop their testing activities. The test management at the project level is an important factor; the organizations do have sufficient test resources available, but they are not necessarily applied efficiently. In addition, organizations in general are reactive; they develop their process mainly to correct problems, not to enhance their efficiency or output quality. The results of this study allows organizations to have a better understanding of the test processes, and develop toward better practices and a culture of preventing problems, not reacting to them.