Telecom service assurance (TSA) is the application of policies and processes by a Communications Service Provider (CSP) to ensure that the services offered over networks to consumers meet the required service quality level for an optimal subscriber experience. It is estimated that two-thirds of cellular subscribers may stop trying a newly introduced service after two failed attempts. Therefore, it is apparent that service assurance tools must be put in place before introducing a new service so that it can be successful in the market.

1. Introduction

2. Research Approach and Methodology

3. Executive Summary

4. Market Dynamics

5. Market Segmentation - by Deployment Type

6. Market Segmentation - by Service

7. Market Segmentation - by System Type

8. Market Segmentation - by Region

9. Competitive Intelligence - Company Profiles

10. Investment Analysis

11. Future of the Market