The courier pick-up and delivery services market in Australia is efficient and very well developed. Major international players include Australia Post and group entities, Toll, FedEx, DHL and UPS. Australia Post is the largest player in the market currently. Australia Post’s penetration on a pan Australia basis is way ahead of other competitors. While in the urban centers (where the population density is the highest in Australia), significant competition exists. The Pitney Bowes Parcel Shipping Index states that the number of parcels sent and received by Australian’s increased to 841 million from 778 million, increase of over 8% YOY in 2017. The ecommerce revolution in Australia has contributed significantly to the strength of the parcel shipping market. The seamless experience provided by many online marketplaces has driven consumers’ expectations for convenience, price and availability of products from around the world, made possible through global ecommerce. The omnipresence of ecommerce has spurred a global boom industry, with parcel shipping generating AUD 279 billion in global revenue in 2017, increasing 11% from 2016. In the 13 markets reviewed, the Shipping Index expects global shipping volume to surpass 100 billion parcels by the year 2020.

1. INTRODUCTION

2.RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET DYNAMICS AND INSIGHTS

5. MARKET SEGMENTATION -BY DESTINATION

6. MARKET SEGMENTATION – BY END USE

7. COMPETITIVE LANDSCAPE

8.MARKET OPPORTUNITIES AND FUTURE TRENDS

9.APPENDIX