关键词：SLA；私有PaaS；能见度
摘 要：Internalized service level agreements can provide external customers with temporary access tointernal resources — it's sort of a "bridge" policy that manages a process whereby you help acustomer achieve a goal with his private application or service that he cannot otherwise achievewithout the use of your internal resources. Follow along as the author details the components ofan internalized service level agreement (SLA) and how to use them.