关键词：电子商务；购买和销售；产品和服务；计算机网络；电子商务软件；在线技术；智能手机
摘 要：Electronic commerce, commonly called e-commerce, refers to the process of buying and selling products and services over computer networks. Several industry verticals, such as traditional brickand- mortar retailers, banks, travel agents, and online vendors, have aggressively embraced ecommerce. This technology helps them operate through web portals, gain competitive advantage, and reach more customers faster. E-commerce software offers advanced capabilities such as searching, order management, cart management, content management, marketing, and reporting. Further, the integration of online technologies with smartphones and social media networks has expanded the market's reach.
目 录：

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

03.1 Market Overview

03.2 Product Offerings

04. Market Research Methodology

04.1 Market Research Process

04.2 Research Methodology

05. Introduction

06. Market Landscape

06.1 Global E-commerce Software and Services

Spending Market

06.1.1 Market Size and Forecast

06.2 Five Forces Analysis

07. Market Segmentation by Category

07.1 Global E-commerce Software and Services

Spending Market Segmentation by Category

2014

07.2 Global E-commerce Software Spending Market..

07.3 Global E-commerce IT Services Spending Market

08. Market Segmentation by End-user

09. Geographical Segmentation

09.1.1 Americas

09.1.2 EMEA

09.1.3 APAC

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

17.1 Competitive Scenario

17.2 Key Vendors

17.3 Other Prominent Vendors

18. Key Vendor Analysis

18.1 Accenture

18.1.1 Key Facts

18.1.2 Business Overview

18.1.3 Business Segmentation by Revenue 2013

18.1.4 Business Segmentation by Revenue 2012 and 2013

18.1.5 Geographical Segmentation by Revenue 2013

18.1.6 Business Strategy

18.1.7 Key Information

18.1.8 SWOT Analysis

18.2 Deloitte Touche Tohmatsu Ltd.

18.2.1 Key Facts

18.2.2 Business Overview

18.2.3 Industry Segmentation

18.2.4 Industry Segmentation by Revenue 2012 and 2013

18.2.5 Geographical Segmentation by Revenue 2013

18.2.6 Business Strategy

18.2.7 Recent Developments

18.2.8 SWOT Analysis

18.3 Demandware

18.3.1 Key Facts

18.3.2 Business Overview

18.3.3 Segmentation by Revenue 2014

18.3.4 Segmentation by Revenue 2013 and 2014

18.3.5 Geographical Segmentation by Revenue 2014

18.3.6 Business Strategy

18.3.7 Recent Developments

18.3.8 SWOT Analysis

18.4 eBay Enterprise

18.4.1 Key Facts

18.4.2 Business Overview

18.4.3 Geographical Presence

18.4.4 Recent Developments

18.4.5 SWOT Analysis

18.5 IBM

18.5.1 Key Facts

18.5.2 Business Description

18.5.3 Business Segmentation

18.5.4 Revenue Segmentation by Business Segment

18.5.5 Revenue Segmentation by Business Operation

18.5.6 Revenue Comparison of Business Segments 2012 and 2013

18.5.7 Revenue Segmentation by Geography

18.5.8 Business Strategy

18.5.9 Key Developments

18.5.10 SWOT Analysis

18.6 Oracle

18.6.1 Key Facts

18.6.2 Business Overview

18.6.3 Business Segmentation by Revenue 2013

18.6.4 Business Segmentation by Revenue 2012 and 2013

18.6.5 Geographical Segmentation by Revenue 2013

18.6.6 Business Strategy

18.6.7 Recent Developments

18.6.8 SWOT Analysis

18.7 SAP

18.7.1 Key Facts

18.7.2 Business Overview

18.7.3 Business Segmentation

18.7.4 Business Segmentation by Revenue 2013

18.7.5 Business Segmentation by Revenue 2012 and 2013

18.7.6 Geographical Segmentation by Revenue 2013

18.7.7 Business Strategy

18.7.8 Key Developments

18.7.9 SWOT Analysis

18.8 TCS

18.8.1 Key Facts

18.8.2 Business Overview

18.8.3 Revenue by Business Segmentation 2013

18.8.4 Revenue by Business Segmentation 2012 and 2013

18.8.5 Revenue by Geographical Segmentation 2013

18.8.6 Business Strategy

18.8.7 Recent Developments

18.8.8 SWOT Analysis

19. Other Reports in this Series