关键词：自动化业务流程；管理水平；透明度客户；数字服务；需求；多渠道通信
摘 要：Organizations today are concerned about automating their business processes and leveraging useful data to drive fast decision making at management level and transparent customer communications. With the increased need for digital services, companies are increasingly adopting multi-channel communications. Enterprises as a whole face challenges to implementproficient document processing because of lack of talent, technology, and time to execute and manage these systems. Therefore, document outsourcing helps enterprises in reducing costs while helping in building more efficient methods of data conversion and communication.
目 录：

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

03.1 Market Overview

03.2 Product Offerings

04. Market Research Methodology

04.1 Market Research Process

04.2 Research Methodology

05. Introduction

06. Market Landscape

06.1 Market Overview

06.1.1 Onsite Contracted Services

06.1.2 Statement Printing Services

06.1.3 DPO

06.2 Life Cycle of Document Services

06.3 Market Size and Forecast

06.4 Five Forces Analysis

07. Market Segmentation by Service

07.1 Global Document Outsourcing Market by Service

07.2 Global Onsite Contracted Services

07.2.1 Market Size and Forecast

07.3 Global Statement Printing Services

07.3.1 Market Size and Forecast

07.4 Global DPO Market

07.4.1 Market Size and Forecast

08. Geographical Segmentation

08.1 Document Outsourcing Market in Americas

08.1.1 Market Size and Forecast

08.2 Document Outsourcing Market in EMEA

08.2.1 Market Size and Forecast

08.3 Document Outsourcing Market in APAC

08.3.1 Market Size and Forecast

09. Key Countries

09.1 US

09.2 Germany

09.3 UK

10. Buying Criteria

11. Market Growth Drivers

Drivers and their Impact

12. Market Challenges

13. Impact of Drivers and Challenges

14. Market Trends

15. Trends and their Impact

16. Vendor Landscape

16.1 Competitive Scenario

16.2 Key Vendors 2014

16.3 Other Prominent Vendors

16.3.1 ABBYY

16.3.2 ARC Document Solutions

16.3.3 Cirrato

16.3.4 Cortado

16.3.5 Epson

16.3.6 Hyland

16.3.7 Levi Ray & Shoup

16.3.8 Lexmark

16.3.9 Konica Minolta

16.3.10 Toshiba

17. Key Vendor Analysis

17.1 HP Enterprise Services

17.1.1 Key Facts

17.1.2 Business Overview

17.1.3 Service Segmentation

17.1.4 SWOT Analysis

17.2 Lexmark International

17.2.1 Key Facts

17.2.2 Business Overview

17.2.3 Business Segmentation by Revenue 2014

17.2.4 Business Segmentation by Revenue 2013 and 2014

17.2.5 Geographical Segmentation 2014

17.2.6 Business Strategy

17.2.7 Recent Developments

17.2.8 SWOT Analysis

17.3 RICOH

17.3.1 Key Facts

17.3.2 Business Overview

17.3.3 Business Segmentation

17.3.4 Geographical Segmentation by Revenue 2014

17.3.5 Business Strategy

17.3.6 Recent Development

17.3.7 SWOT Analysis

17.4 Xerox

17.4.1 Key Facts

17.4.2 Business Overview

17.4.3 Business Segmentation by Revenue 2013

17.4.4 Business Segmentation by Revenue 2012 and 2013

17.4.5 Geographical Segmentation by Revenue 2013

17.4.6 Business Strategy

17.4.7 Recent Developments

17.4.8 SWOT Analysis

18. Other Reports in this Series