Cloud computing has become a mainstream option today, offering a well-structured network for storing, sharing, and accessing information. This extensive network allows for quick and flexible access to services from a shared pool of resources, resulting in increased efficiency, reduced costs, and easier scalability. Many businesses have adopted cloud computing for improved customer relationship management (CRM). However, this approach enhances their ability to serve customers more effectively and bridges the gap between industries and end-users. Information is seamlessly shared, and services are increasingly personalized.