关键词：集成实时；通讯工具；语音短信；视频会议；文本SS；UCaaS；增强；生产力
摘 要：In the face of heightened technological expectations, companies worldwide are adopting advanced programs and integration solutions to keep their businesses running smoothly. They are integrating real-time communication tools such as voice messaging, video conferencing, text SS these features is referred to as UCaaS. The widespread implementation of these solutions has made them customary for providing fast, hassle-free business communications and enhancing productivity.
目 录：

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

03.1 Market Overview

03.2 Product Offerings

04. Market Research Methodology

04.1 Market Research Process

04.2 Research Methodology

05. Introduction

06. Market Landscape

06.1 Market Size and Forecast

06.2 Five Forces Analysis

07. Overview of UC

07.1 Types of UC

07.2 Characteristics of UC

07.3 Deployment Models

08. Market Segmentation by Geography

08.1.1 Americas

08.1.2 EMEA

08.1.3 APAC

09. Buying Criteria

10. Market Growth Drivers

11. Drivers and their Impact

12. Market Challenges

13. Impact of Drivers and Challenges

14. Market Trends

15. Trends and their Impact

16. Vendor Landscape

16.1 Competitive Scenario

16.2 Key Vendors in Global UCaaS Market

16.3 Other Prominent Vendors

16.3.1 8x8

16.3.2 Avanade

16.3.3 CSC

16.3.4 IBM

16.3.5 Mitel Networks

16.3.6 Intercall

16.3.7 Polycom

16.3.8 Telefonica

16.3.9 Unify

16.3.10 West IP Communications

17. Key Vendor Analysis

17.1 AT&T

17.1.1 Key Facts

17.1.2 Business Overview

17.1.3 Business Segmentation by Revenue 2013

17.1.4 Business Segmentation by Revenue 2012 and 2013

17.1.5 Business Strategy

17.1.6 Recent Developments

17.1.7 SWOT Analysis

17.2 Avaya

17.2.1 Key Facts

17.2.2 Business Overview

17.2.3 Business Segmentation by Revenue 2013

17.2.4 Business Segmentation by Revenue 2012 and 2013

17.2.5 Geographical Segmentation by Revenue 2013

17.2.6 Business Strategy

17.2.7 Recent Developments

17.2.8 SWOT Analysis

17.3 Cisco Systems

17.3.1 Key Facts

17.3.2 Business Overview

17.3.3 Business Segmentation by Revenue

17.3.4 Geographical Segmentation by Revenue

17.3.5 Business Strategy

17.3.6 Key Information

17.3.7 SWOT Analysis

17.4 Google

17.4.1 Key Facts

17.4.2 Business Overview

17.4.3 Business Segmentation by Revenue 2013

17.4.4 Business Segmentation by Revenue 2012 and 2013

17.4.5 Geographical Segmentation by Revenue 2013

17.4.6 Business Strategy

17.4.7 Recent Developments

17.4.8 SWOT Analysis

17.5 HP

17.5.1 Key Facts

17.5.2 Business Overview

17.5.3 Business Segmentation by Revenue 2013

17.5.4 Business Segmentation by Revenue 2012 and 2013

17.5.5 Geographical Segmentation by Revenue 2013

17.5.6 Business Strategy

17.5.7 Recent Developments

17.5.8 SWOT Analysis

17.6 Microsoft

17.6.1 Key Facts

17.6.2 Business Overview

17.6.3 Business Segmentation by Revenue 2013

17.6.4 Business Segmentation by Revenue 2012 and 2013

17.6.5 Geographical Segmentation by Revenue 2013

17.6.6 Business Strategy

17.6.7 Recent Developments

17.6.8 SWOT Analysis

17.7 Orange Business Services

17.7.1 Key Facts

17.7.2 Business Overview

17.7.3 Geographical Presence

17.7.4 Business Strategy

17.7.5 Recent Developments

17.7.6 SWOT Analysis

17.8 Verizon Enterprise Solutions

17.8.1 Key Facts

17.8.2 Business Overview

17.8.3 Key Products and Services

17.8.4 Market Segmentation

17.8.5 Geographical Segmentation

17.8.6 Business Strategy

17.8.7 Recent Developments

17.8.8 SWOT Analysis

18. Other Reports in this Series