关键词：外包业务流程；第三方供应商；显着的识别；战略降低成本；IT
摘 要：The success of outsourcing business process functions to third-party providers has gained remarkable recognition across the globe and is cited among the most vital moves for any organization working on strategic cost reduction. With the improved developments and maturity of the industry, businesses are also willing to outsource several of their high-end services to enhance their focus on core business functions. According to various IT experts, the majority of businesses agree that without outsourcing their business functions in order to reduce operational and administrative costs it would be difficult to sustain in this competitive environment.
目 录：

PART 01: Executive summary

Highlights

PART 02: Scope of the report

Market overview

Top vendor offerings

PART 03: Market research methodology

Research methodology

Economic indicators

PART 04: Introduction

Key market highlights

PART 05: Market landscape

Market overview

Market size and forecast

Five forces analysis

PART 06: Market segmentation by KPO services

PART 07: Market segmentation by end user

PART 08: Geographical segmentation

PART 09: Key leading countries

PART 10: Market drivers

PART 11: Impact of drivers

PART 12: Market challenges

PART 13: Impact of drivers and challenges

PART 14: Market trends

PART 15: Vendor landscape

Competitive scenario

Other prominent vendors

PART 16: Key vendor analysis

Genpact

Mphasis

RR Donnelley & Sons

Wipro

PART 17: Appendix

List of abbreviations

PART 18: Explore Technavio