Chatbots are computer programs that allow humans to interact and clear various queries relating to various topics, and thereby benefit from the technology. Humans send inputs via texts, messages, voices, and some other gestures to enable interaction with chatbots. Over the past decade, chatbots were employed only in providing customer service; in recent years, chatbots have evolved significantly and are penetrating numerous sectors. Many industries have realized the power of conversations and are thereby investing funds to increase the adoption of chatbots. The industries are exploring the major advantages that these chatbots can provide to their businesses; in this context, AI-driven chatbots are being widely popularized and different sectors are showing an interest in adopting them in their mainstream operations.

1 RESEARCH METHODOLOGY 

2 RESEARCH OBJECTIVES 

3 RESEARCH PROCESS 

4 SCOPE & COVERAGE

5 REPORT ASSUMPTIONS & CAVEATS 

6 MARKET AT A GLANCE 

7 INTRODUCTION 

8 MARKET OPPORTUNITIES & TRENDS 

9 MARKET GROWTH ENABLERS 

10 MARKET RESTRAINTS