A cold chain is a type of supply chain that involves the storage and transportation of temperature-sensitive goods. Thermal and refrigerated packaging methods are used to help with the transportation and storage of temperature-sensitive goods; extensive logistics planning ensures the integrity of these goods. A cold chain is a temperaturecontrolled supply chain process used to maintain ideal storage conditions for different products and commodities. It provides temperature-controlled warehouses for surface storage and refrigerated transport vehicles for physical distribution of products at optimal temperatures. It is used widely to store and transport fruits, vegetables, drugs, and medicines without spoilage. Cold storage increases shelf life and maintains product quality. Cold chain service providers also offer various value-added services that improve the efficiency of the supply chain management (SCM) process.