数据显示，中国第三方移动支付交易规模持续增长，2016年移动支付交易规模约为58.8万亿元人民币，较去年同比增长381.9%。艾瑞分析认为，这可以归因为以下三点：首先，移动设备的普及和移动互联网技术的提升为第三方移动支付提供了必要的发展环境；其次，现象级产品的出现使得移动支付用户数大幅提升；第三，移动支付对用户生活场景的覆盖度大幅提升使得用户使用频率增加。但随着移动设备渗透率和生活场景覆盖率的日趋饱和，行业规模的进一步发展需要从新的发力点进行推动。

A chatbot, as defined earlier in the scope of the report, is a conversational user interface (CUI) like an avatar or a 3D animated persona that delivers text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website on the Internet. It incorporates natural language processing (NLP) and domain knowledge that changes according to the content of the dialog between the chatbot and the customer.

A civil flight simulator recreates the aircraft flight environment and various aspects of flight artificially for pilot training purposes on civil and military aircraft. There are two types of training: initial training for new pilots and recurrent training for existing pilots. Flight simulators cover simulation in the aircraft, environment, and cueing.

An integrated building is one where individual building automation systems and management systems are connected using a single controller. Building automation and management systems typically include:HVAC,Lighting system,Fire safety,security and access control.An integrated system operates as a networked system of disparate building automation systems (BAS) that can be efficiently operated, controlled, monitored, and regulated by the end-user for improving the energy performance of a facility.The report presents the vendor landscape and a corresponding detailed analysis of the key vendors operating in the market.

Many manufacturing companies need product lifecycle management (PLM) software as it deals with various functional levels of an organization such as design engineering, product designing, and manufacturing. The need for managing a product during the manufacturing process has led to the emergence of PLM software and services. The growing product complexity and increase in product portfolio across organizations have led to increased demand for a system that can offer solutions to the production process across industries. The implementation of PLM in an organization provides higher revenue, reduces cost, and increases capital efficiency.

Many helpdesks, customer care centers, IT departments, and service providers worldwide use clientless remote support software to help customers and employees in distant locations, who are using desktops, laptops, and mobile devices. Clientless remote support software helps the support team to connect to remote machines through sharing screens and thereby controlling the device. Growing speed of Internet connection worldwide and the need for cost-effective solutions for issues, such as expensive desktop accessibility, have increased the demand for clientless remote support software.

GIS (geographic information system) is a set of tools used to interpret business and geospatial data. It integrates hardware, software, data, and services for processing business and geographically referenced data. GIS digitizes the received geospatial data and processes them to provide the desired output. Sectors such as national government, transportation, natural resources, military/law enforcement, utilities,communication, and telecom are the major end-users of GIS. Its other uses include disaster management, finding location details, viewing digital maps, marketing, and designing facilities. End-users across industries rely on GIS to enhance their productivity, decision-making ability, and safety and security standards. GIS is a major revenue contributor to the global geospatial industry.

Governance risk and compliance (GRC) refers to an integrated and holistic approach to improve the overall operational efficiency and ensure that the organization functions in accordance with internal policies and external regulations, and overcome risks using appropriate processes, alignment of strategy, technology, and people.

Language learning, one of the oldest segments of the global education market, within the non-formal education category has improved with the evolution of teaching and learning methods. This has improved the credibility and success rate of services offered in this market, resulting in increased expenditure by individuals, corporates, and educational institutions toward language learning courses. Training in the English language is more prominent in the market compared with other languages, given the importance of the academic and corporate sectors. However, the emergence of other languages will also contribute to market growth in the future. The globalization of business and staggering growth of emerging economies have resulted in some other languages gaining shares in the global language learning market. As a result, the number of learners enrolling for courses to learn languages such as Mandarin, French, Spanish, and Arabic is on the rise.

GIS market will grow at a steady rate during the forecast period. The increased use of GIS for traffic management,airport construction, and asset maintenance in ports will lead to the market growth.The primary use of GIS in the transportation industry is for traffic management through real-time traffic data based on location and in the construction of new road networks based on traffic requirements.

A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.

In this report, Technavio covers the present scenario and growth prospects of the global Internet of Things (IoT) security market for the period 2017-2021. To calculate the market size, we considered revenue generated from the sales of network security solutions, including hardware, software, and services (including managed services).

IT security solutions have the ability to obstruct cyber attacks and helps protect businesses from disruption and loss of data. Advances in cyber attacks and rise in data breaches are prompting enterprises in the BFSI, government, healthcare, telecom, and retail sectors to adopt these solutions. Enterprises are adopting IT security solutions to ensure the security of critical information stored on computers, data centers, servers,or digital memory devices.

物联网期盼多信道射频识别的支持，UHF RFID具有实现多信道的通信资源。基于CDMA的RFID研究，优选GOLD序列族扩展频谱，历经逾10年的研究，试图减少标签碰撞，获得了上行链路有源标签多信道只发不收等课题研究成果。但此方案没有系统设计，缺少下行链路，不能适用无源标签，没有实用价值。尽管基于CDMA的RFID研究方向正确，但具体实现思路存在偏差，以致步入死胡同。

互联网运营商、虚拟运营商、四大电信运营商、中国广电等提供的通信服务从各种收入维度抢夺着通信运营商的收入，通信运营商已经进入收入缓速增长、成本高速成本时代，收入的精确预测成为重要问题。从常用的总体通信服务收入预测方法和不适应场景研究出发，计划将各类影响收入的变动因素进行分类研究分析，选择其中对收入影响最显著的因素重点研究，归纳预测出这些变动因素对收入的影响，旨在提高收入预测的精确度。

无线电频谱作为信息化无处不在的唯一载体，已成为影响国家经济发展，乃至国家安危的战略资源。如何有效地测量无线电频谱在各个行业和领域的使用价值和经济贡献，从而更好地发挥无线电频谱的作用，已成为无线电管理部门日益关注的焦点。通过构建一个较为完善的无线电管理经济价值评估体系，对无线电管理和经济发展的宏观及微观关系、通信行业对国民生产总值(GDP)带来的直接经济贡献和全社会经济的拉动作用，以及无线电台站和产业结构的关系进行了分析研究。

随着“互联网+”战略吹响经济转型全面创新的号角，云计算已经成为“互联网+”战略的重要支撑，拥有网络、数据中心等重要基础资源的运营商成为推动“互联网+”战略落地的重要力量。产业界对云计算研发的投入持续加大，运营商与IT互联网厂商纷纷启动云战略，推出云产品、云方案等，云计算开源技术不断被认可，云计算提供服务的成本不断降低，使用范围得到扩大。2015年，中国云计算市场空间达到231亿美元，2018年，预计将增加到700亿美元，占全球的市场份额将达到22%。运营商迎来云计算发展的重要机遇。

当前，全球正处于新一轮科技革命和产业变革期，新一代信息通信技术与各领域、各行业跨界融合，成为世界经济持续复苏的重要支撑和先导力量。然而，受用户增长放缓和OTT业务冲击替代的影响，全球基础电信业收入增长整体放缓，可持续发展面临挑战。主要电信运营商积极创新发展路径，加快光纤和4G网络建设，深化SDN/NFV等新技术应用，布局物联网、数字内容服务等新兴领域，拓展了行业增长新动能。2017年，随着数字经济蓬勃发展和行业自身创新成效进一步显现，全球电信业将延续复苏态势，预计电信业收入增速继续提高至2%左右。我国预计实现电信业务收入超1.2万亿元，同比增长5%～6%。

当前，我国工业发展高投入、高消耗、高排放、低产出、少循环、不可持续的特征依然明显，生态资源保护和环境污染治理所面临的形势日益严峻。“十三五”时期是我国经济结构调整和制造强国建设的重要战略机遇期。随着新型工业化、城镇化、信息化、农业现代化新“四化”的同步推进，超大规模内需潜力不断释放，我国工业将迎来广阔发展空间，绿色工业将成为我国工业转型发展的必由之路。从信息化发展的视角，深入分析绿色制造、绿色工业与新一代信息技术革命融合发展的核心机理与发展趋势，综合研判国内外信息化推动绿色制造发展战略的最新动态，剖析我国当前信息化推动绿色制造发展面临的突出问题，从加快实施智能制造战略和优化绿色工业发展环境两大方面给出具体的发展策略建议。

近年来，随着电信业务用户数量不断增长，全球电信计费方式向着多样化、融合化的方向发展，相关的计费监管政策也发生了调整。首先对当前世界上一些发达国家和地区的三种典型计费监管模式进行了分析，然后对我国电信计费监管体系进行了探讨，并提出进一步强化和完善我国电信计费监管的对策建议。