全球密码管理市场-增长,趋势和预测(2020-2025年)
With the increasing internet services penetration, improving communication infrastructure, and data speed improvements, the growing number of internet and mobile users is influencing various business, across the world, to adopt internet to offer their services and products, driving the need for creation of different profiles by the end-users. Along with this, enterprises are increasingly adopting security measures to increase accountability by adopting user accounts. Such developments are, in turn, augmenting the demand for password management software. Owing to the increase in the number of profiles operated by a single entity, the management of password becomes vital, especially in enterprises, thus, creating a requirement for authenticating the right user. Password management is one of the frequent types of services which IT helpdesks have to deal on an everyday basis, consuming a significant share of their time. The sheer volume of requests for password resets received by the IT helpdesks makes it an extremely time-consuming task. For instance, META Group data suggests that a helpdesk receives an average of 21 calls per user per year asking for a password reset. Moreover, such requests can be easily avoided by the adoption of self-service password management and automating the process cutting IT service desk's time consumed in resolving such Level-1 issues and increasing their time and efforts on pressing on core issues.