The Global Big Customer market is expected to grow moderately during the period 2012-2016. The Americas dominated the market in 2012, which was followed by the EMEA region. By 2016, the majority of the growth in the Global Big Customer market is expected to come from the APAC region. The reasons for the expected growth of the market in the APAC region are strong economic growth and globalization forcing enterprises to invest heavily in big customer solutions to improve their business processes and productivity and to best serve their customers. The market is expected to experience a CAGR of 10.35 percent during the period 2012-2016.