全球在线赌博市场-增长,趋势和预测(2019-2024年)
During the last few years, there have been an increasing number of malpractices by online operators regarding the misconduct of customers. In order to deal with this mishap and gain consumer trust and interest, various governing bodies and associations are legalizing gambling events. In March 2018, the Gambling Commission announced that some online operators were treating customers unfairly, by requesting additional identity information when the customers attempted to withdraw winnings. Around 15% of the complaints to its contact center were about licensees not allowing customers to withdraw funds until they submit certain form of identification or personal credentials. The Swedish Gambling Authority is controlled by the Ministry of Finance, and its board is appointed by the Swedish government. The Swedish Gambling Authority has been given the task of ensuring the legality, safety, and reliability of the gambling market in the country.