ECM is a set of tools used to manage critical business content in an organization. It manages all types of business content, from simple documentation to interactive real-time video. ECM solutions enable the management of business information throughout the document and content life cycle from creation to disposition. ECM solutions consist of various modules that help organizations to effectively manage content related to business processes and workflows. In addition, the cloud computing model for ECM has succeeded in changing the deployment of ECM solutions from a capital expenditure model to a pay-per-use subscription model, which provides greater agility and cost savings for organizations.
Corporate training is an integral part of a successful organization's discretionary budget. The primary objective of this training is to reduce both technical and non-technical capability gaps,as well as to groom eligible employees to move up the company's hierarchy.
This chapter presents the concept of development and management of SOA applications within the configurable service platform which supports all phases starting from business process definition. The unique features of the platform include: business process compatibility, easy reconfiguration of composition schemes, visual support for requirements and service definition, QoS assessment (including communication services) and service execution control. Moreover, it illustrates how effective tools for SOA management may be developed within the SOA paradigm itself, and how this paradigm may be used to achieve their interoperability and flexibility.